Shipping & Delivery

At festivalstrend, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 10-20 business days from the date that it is placed.

**Health Safety**

Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We hope your understanding.

Payment Confirmation:

A confirmation email will be sent to you once the order is authorized and verified.

Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

Redirecting An Order:

Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Hope your understanding!

Processing:

It normally takes 2-3 business days to process your order. Please note that holidays & weekends are not included.

If items are prepared in 24 hours in your order ,then we can ship it in one day.We will send you an email if the processing time takes longer than expected.

Shipping:

Shipment takes approximately 6 to 14 business days to reach destination countries.

Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.

**Shipping Delays**

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

Usually it takes about 8-20 days to some countries. Please submit a ticket within 6 month of shipment if the package does not arrive in time, our Support Center:[email protected] will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.

LOCATION WE SHIP TO

festivalstrend.com ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely.

*Note: Please do not include the PO.BOX when filling in the address information. Our international carrier cannot deliver your package normally.

Please refer to the chart below to check if we ship to your country.